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I can't use Wi-Fi

You can connect to public Hotspots or a Wi-Fi network in your home or at your workplace to access the internet. If you can't use Wi-Fi, follow this guide to solve the problem.
We found 6 possible solutions to your problem. Click Start guide to see the solutions.

Want to turn Wi-Fi on your mobile phone on or off? Follow these easy instructions.

Step 1 of 2

Turn Wi-Fi on or off

Slide your finger down the display starting from the top edge of your mobile phone.
Tap Wi-Fi to turn the function on or off.

Step 2 of 2

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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