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I can't send and receive SMS

If you can't send and receive SMS, follow these instructions to solve the problem.
We found 3 possible solutions to your problem. Click Start guide to see the solutions.

Want to set up your mobile phone for SMS? Follow these easy instructions.

Step 1 of 6

Find "Settings"

Tap Messaging.

Step 2 of 6

Find "Settings"

Tap the Menu key.

Step 3 of 6

Find "Settings"

Tap Settings.

Step 4 of 6

Save the message centre number

Tap Message Centre.
If you're on a pay monthly rate plan:
Key in +6596197777

Step 5 of 6

Save the message centre number

If you're on a pay as you go rate plan:
Key in +6596400001
Tap OK.

Step 6 of 6

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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