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I can't use tethering

If you can't use tethering on your mobile phone, there may be several causes of the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.

Want to use your mobile phone to establish an internet connection from a laptop or desktop? It's called tethering. It's easy, but remember you need to set up your mobile phone for internet before you can use this function.

Step 1 of 7

Connect mobile phone and computer

Connect the data cable to the socket and to your computer's USB port.

Step 2 of 7

Turn on tethering

Slide your finger downwards starting from the top of the screen.

Step 3 of 7

Turn on tethering

Tap the settings icon.

Step 4 of 7

Turn on tethering

Tap Connections.

Step 5 of 7

Turn on tethering

Tap Mobile hotspot and tethering.

Step 6 of 7

Turn on tethering

Tap the indicator next to "USB tethering" to turn on the function. An internet connection from your computer via your mobile phone is automatically established.

Step 7 of 7

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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