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Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory. Remember, you need to install Samsung Kies on your computer before you can back up the phone memory. You can download the program from www.samsungapps.com.

Step 1 of 4

Connect your mobile phone and the computer

Connect the data cable to the phone socket and to the computer's USB port.

Step 2 of 4

Back up phone memory

Start Samsung Kies on your computer.

Step 3 of 4

Back up phone memory

Select your mobile phone on the list of connected devices.

Step 4 of 4

Back up phone memory

Select Sync.

Follow the instructions on the screen to copy data from the phone memory to your computer.

Swipe right for the next step

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