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I can't send and receive MMS

MMS can contain media files such as pictures and audio files. You can send MMS to one or more phones and to email addresses. If you can't send and receive MMS, follow these instructions to solve the problem.
We found 5 possible solutions to your problem. Click Start guide to see the solutions.

Unfortunately, we can't solve the problem with your mobile phone.

We suggest you try updating your mobile phone's software if you haven't done this recently. Mobile phone manufacturers often use software updates to add new functionality and resolve problems.

If this doesn't help, contact customer service on 1688 for more help.

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