Search for topic or select one below

Setting up my mobile phone for email

Want to set up your mobile phone for email? Follow these easy instructions.

Step 1 of 64

Find "Access Point Names"

Tap Applications.

Step 2 of 64

Find "Access Point Names"

Tap Settings.

Step 3 of 64

Find "Access Point Names"

Tap Wireless and network.

Step 4 of 64

Find "Access Point Names"

Tap Mobile networks.

Step 5 of 64

Find "Access Point Names"

Tap Access Point Names.

Step 6 of 64

Create new data connection

Tap the Menu key.

Step 7 of 64

Create new data connection

Tap New APN.

Step 8 of 64

Enter data connection name

Tap Name.

Step 9 of 64

Enter data connection name

Key in SingTel Email and tap OK.

Step 10 of 64

Enter APN

Tap APN.

Step 11 of 64

Enter APN

If you're on a pay monthly rate plan:

Key in e-ideas

If you're on a pay as you go rate plan:

Key in hicard

Tap OK.

Step 12 of 64

Enter username

Tap Username.

Step 13 of 64

Enter username

Key in 65ideas and tap OK.

Step 14 of 64

Enter password

Tap Password.

Step 15 of 64

Enter password

Key in 65ideas and tap OK.

Step 16 of 64

Enter country code

Tap MCC.

Step 17 of 64

Enter country code

Key in 525 and tap OK.

Step 18 of 64

Enter network code

Tap MNC.

Step 19 of 64

Enter network code

Key in 01 and tap OK.

Step 20 of 64

Select authentication type

Tap Authentication type.

Step 21 of 64

Select authentication type

Tap PAP.

Step 22 of 64

Select APN type

Tap APN type.

Step 23 of 64

Select APN type

Tap Internet.

Step 24 of 64

Save and activate data connection

Tap the Menu key.

Step 25 of 64

Save and activate data connection

Tap Save.

Step 26 of 64

Save and activate data connection

Tap the field next to SingTel Email to fill in the field.

Step 27 of 64

Save and activate data connection

Tap the Home key to return to standby mode.

Step 28 of 64

Find "Email"

Tap Applications.

Step 29 of 64

Find "Email"

Tap Email.

Step 30 of 64

Create new email account

If email accounts have been created already:

Tap the field at the top left corner of the display.

Step 31 of 64

Create new email account

Tap the Menu key.

Step 32 of 64

Create new email account

Tap Add account.

Step 33 of 64

Enter email address

Tap account@example.com and key in your email address (such as name@provider.com).

Step 34 of 64

Enter password

Tap Password and key in the password for your email account.

Step 35 of 64

Enter password

Tap Next.

Step 36 of 64

Select option

If this image is displayed:

Step 37 of 64

Select option

Follow steps 17 through 20.

If this image is displayed:

Follow steps 21 through 35.

Step 38 of 64

Enter email account name

Tap the field below Give this account a name (Optional) and key in a name for your email account (such as Private or Work).

Step 39 of 64

Enter sender name

Tap the field below Your name (Displayed on outgoing messages) and key in the required sender name.

Step 40 of 64

Retrieve emails

Tap Done.

Wait while your mobile phone retrieves new email.

Step 41 of 64

Exit

Tap the Home key to return to standby mode.

Step 42 of 64

Select server type

Tap POP3 account.

Step 43 of 64

Enter username

Tap the field below User name and key in the username for your email account.

Step 44 of 64

Enter incoming server

Tap the field below POP3 server and key in the name or IP address of your email provider's incoming server.

If SingTel is your email provider, key in pop.singnet.com.sg as your incoming server.

Step 45 of 64

Turn encryption of incoming emails on or off

Tap the drop down list below Security type.

Step 46 of 64

Turn encryption of incoming emails on or off

Tap None.

Step 47 of 64

Enter incoming port

Tap the field below Port and key in 110

Step 48 of 64

Turn deletion of emails on server on or off

Tap the drop down list below Delete email from server.

Step 49 of 64

Turn deletion of emails on server on or off

Tap Never or When I delete from Inbox.

Step 50 of 64

Turn deletion of emails on server on or off

Tap Next.

Step 51 of 64

Enter outgoing server

Tap the field below SMTP server and key in bbom-smtp.stm.com.sg

Step 52 of 64

Turn off encryption of outgoing emails

Tap the drop down list below Security type.

Step 53 of 64

Turn off encryption of outgoing emails

Tap None.

Step 54 of 64

Enter outgoing port

Tap the field below Port and key in 25

Step 55 of 64

Turn off SMTP authentication

Tap Require sign-in to turn off SMTP authentication.

Step 56 of 64

Turn off SMTP authentication

When the box next to the menu item is empty, SMTP authentication is turned off.

Step 57 of 64

Turn off SMTP authentication

Tap Next.

Step 58 of 64

Select setting for retrieving new emails

Tap the drop down list below Email check frequency.

Step 59 of 64

Select setting for retrieving new emails

Tap the required period.

Step 60 of 64

Select setting for retrieving new emails

Tap Next.

Step 61 of 64

Enter email account name

Tap the field below Give this account a name (Optional) and key in a name for your email account (such as Private or Work).

Step 62 of 64

Enter sender name

Tap the field below Your name (Displayed on outgoing messages) and key in the required sender name.

Step 63 of 64

Retrieve emails

Tap Done.

Wait while your mobile phone retrieves new email.

Step 64 of 64

Exit

Tap the Home key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

Video guides

Media guides