Device Help Samsung GALAXY S III Basic functions
Samsung GALAXY S III

Samsung GALAXY S III

View Device specs

Popular guides

Ending active applications on my mobile phone

Turning my mobile phone on and off

Backing up the phone memory on my mobile phone

Creating a contact for my mobile phone

Saving my voicemail number

Search for topic or select one below

Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

Backing up the phone memory on my mobile phone

Back to Basic functions

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Step 1 of 9

Install Samsung Kies

Go to www.samsung.com on your computer.

Find the download section on the website to download Samsung Kies.

Download and install Samsung Kies.

Step 2 of 9

Connect mobile phone and computer

Connect the data cable to the phone socket and to the computer's USB port.

Step 3 of 9

Back up phone memory

Start Samsung Kies on your computer.

Step 4 of 9

Back up phone memory

Click your mobile phone on the list of connected devices.

Step 5 of 9

Back up phone memory

Click Back up/Restore.

Step 6 of 9

Back up phone memory

Click Select all items to select all data types.

Step 7 of 9

Back up phone memory

When the box next to the menu item is ticked (V), all data types will be backed up.

Step 8 of 9

Back up phone memory

Click Back up.

Step 9 of 9

Back up phone memory

Click Complete.

Swipe right for the next step

Tap anywhere to dismiss

Video guides

Issue: Slow WiFi on Android Issue: Slow Mobile Internet on Android Issue: Can't Use Mobile Data with Android Issue: Can't Connect to WiFi with Android Issue: Can't Make or Receive Calls with Android

Media guides

Clean up and Speed up your Smartphone Can't make or receive calls from your Smartphone? Can't use mobile data on your Smartphone? Can't connect to WiFi on your Smartphone? Slow mobile internet on your Smartphone? Slow WiFi connection on your Smartphone? Keeping your Smartphone Safe