Backing up the phone memory on my mobile phone

Samsung GALAXY S III

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If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Step 1 of 9

Install Samsung Kies

Go to www.samsung.com on your computer.

Find the download section on the website to download Samsung Kies.

Download and install Samsung Kies.

Step 2 of 9

Connect mobile phone and computer

Connect the data cable to the phone socket and to the computer's USB port.

Step 3 of 9

Back up phone memory

Start Samsung Kies on your computer.

Step 4 of 9

Back up phone memory

Click your mobile phone on the list of connected devices.

Step 5 of 9

Back up phone memory

Click Back up/Restore.

Step 6 of 9

Back up phone memory

Click Select all items to select all data types.

Step 7 of 9

Back up phone memory

When the box next to the menu item is ticked (V), all data types will be backed up.

Step 8 of 9

Back up phone memory

Click Back up.

Step 9 of 9

Back up phone memory

Click Complete.

Swipe right for the next step

Tap anywhere to dismiss

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