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My mobile phone is slow

If your mobile phone is running slowly or if applications aren't responding, follow these instructions to solve the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.

Some applications aren't ended completely when your mobile phone returns to standby mode. They keep running in the background unless you end them from the list of active applications.

Step 1 of 5

Find "Task manager"

Tap and hold the Home key.

Step 2 of 5

Find "Task manager"

Tap Task manager.

Step 3 of 5

End active applications

To end one application:
Tap End next to the required application.

Step 4 of 5

End active applications

To end all applications:
Tap End all.

Step 5 of 5


Tap the Home key to return to standby mode.

Swipe right for the next step

Tap anywhere to dismiss

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