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Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Step 1 of 8

Install Samsung Kies

Go to www.samsung.com on your computer.

Find the download section on the website to download Samsung Kies.

Download and install Samsung Kies.

Step 2 of 8

Connect mobile phone and computer

Connect the data cable to the phone socket and to the computer's USB port.

Step 3 of 8

Back up phone memory

Start Samsung Kies on your computer.

Step 4 of 8

Back up phone memory

Click your mobile phone on the list of connected devices.

Step 5 of 8

Back up phone memory

Click Back up/Restore.

Step 6 of 8

Back up phone memory

Click Select all items to select all files.

Step 7 of 8

Back up phone memory

Click Backup.

Step 8 of 8

Back up phone memory

Click Complete.

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