Writing text on my mobile phone
Updating the software on my mobile phone
Making a video call with my mobile phone
Saving my voicemail number
Cancelling all diverts on my mobile phone
Want to restore the factory default settings on your mobile phone? It's easy, but please note: all data on your mobile phone will be deleted. Data on your SIM isn't deleted.
Find "Factory data reset"
Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.
Tap Backup and reset.
Tap Factory data reset.
Restore factory default settings
Tap Reset device.
Tap Erase everything.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.
Tap anywhere to dismiss
Share this article via email! Just fill in these details and the characters in the box.
Fields marked with * are mandatory.