Device Help Samsung Galaxy S7 Connectivity
Samsung Galaxy S7

Samsung Galaxy S7

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I can't use Wi-Fi

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If you can't use Wi-Fi on your mobile phone, there may be several causes of the problem.
We found 5 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
No connection to a Wi-Fi network is established
There are no available Wi-Fi networks
The selected Wi-Fi network rejects the connection
Your mobile phone is connected to a Wi-Fi network, but you're not logged on
Wi-Fi is turned off

Video guides

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Media guides

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