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Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Step 1 of 4

Connect mobile phone and computer

Connect the data cable to the socket and to your computer's USB port.

Step 2 of 4

Back up the phone memory

Start the program Smart Switch on your computer. If you haven't installed the program on your computer, go to and find the download section to download it. When you've downloaded the program, install it on your computer.

Step 3 of 4

Back up the phone memory

Click Backup.

Step 4 of 4

Back up the phone memory

Tap ALLOW and wait while the phone memory is backed up.

Swipe right for the next step

Tap anywhere to dismiss

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