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No ringtone is heard on incoming calls

If there's no ringtone when you get calls, there may be several causes of the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.

When you turn on silent mode, all phone sounds are turned off.

Step 1 of 2

Turn silent mode on or off

Slide your finger downwards starting from the top of the screen.

Step 2 of 2

Turn silent mode on or off

Tap the sound setting icon the necessary number of times to turn silent mode on or off.

Swipe right for the next step

Tap anywhere to dismiss

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