Search for topic or select one below

My mobile phone is slow

If your mobile phone gets slow, there may be several causes of the problem.
We found 2 possible solutions to your problem. Click Start guide to see the solutions.

Some applications aren't ended completely when your mobile phone returns to the home screen. If you don't end them from the list of running applications, they keep running in the background which may slow down your mobile phone.

Step 1 of 3

End running applications

Tap the Application key.

Step 2 of 3

End running applications

To end one running application, slide your finger right on the required application.

Step 3 of 3

End running applications

To end all running applications, tap CLOSE ALL.

Swipe right for the next step

Tap anywhere to dismiss

Video guides

Media guides