Device Help Samsung Galaxy S8 Messaging
Samsung Galaxy S8

Samsung Galaxy S8

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Getting started

Basic functions

Calls and voicemail

Messaging

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Connectivity

I can't send and receive MMS

Back to Messaging
If you can't send and receive MMS, there may be several causes of the problem.
We found 5 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
Data roaming is turned off
There's an error at the receiving end
Your mobile phone hasn't been correctly set up for MMS
The MMS isn't written correctly
Mobile data is turned off

Can you make a voice call?

It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive MMS.

No

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Media guides

Clean up and speed up your smartphone Can't make or receive calls on your smartphone? Can't use mobile data on your smartphone? Can't connect to WiFi on your smartphone? Slow mobile internet on your smartphone? Slow WiFi connection on your smartphone? 3 Simple tips to keep your smartphones safe