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I can't install apps

If you can't install an app on your mobile phone, there may be several causes of the problem.
We found 4 possible solutions to your problem. Click Start guide to see the solutions.

You can uninstall apps to free up memory.

Step 1 of 8

Find "Play Store"

Tap Play Store.

Step 2 of 8

Uninstall apps

Slide your finger right starting form the left side of the screen.

Step 3 of 8

Uninstall apps

Tap My apps & games.

Step 4 of 8

Uninstall apps


Step 5 of 8

Uninstall apps

Tap the required app.

Step 6 of 8

Uninstall apps


Step 7 of 8

Uninstall apps

Tap OK.

Step 8 of 8

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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