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My mobile phone uses a large amount of mobile data

If your mobile phone uses a large amount of mobile data, there may be several causes of the problem.
We found 3 possible solutions to your problem. Click Start guide to see the solutions.

You can set your mobile phone to use mobile data automatically when the connection to the Wi-Fi network is weak. Before you can turn automatic use of mobile data on or off, you need to turn on mobile data.

Step 1 of 9

Find "Wi-Fi"

Slide your finger downwards starting from the top of the screen.

Step 2 of 9

Find "Wi-Fi"

Tap the settings icon.

Step 3 of 9

Find "Wi-Fi"

Tap Connections.

Step 4 of 9

Find "Wi-Fi"

Tap Wi-Fi.

Step 5 of 9

Turn on Wi-Fi

Tap the indicator to turn on the function.

Step 6 of 9

Turn automatic use of mobile data on or off

Tap the menu icon.

Step 7 of 9

Turn automatic use of mobile data on or off

Tap Advanced.

Step 8 of 9

Turn automatic use of mobile data on or off

Tap the indicator next to "Switch to mobile data" to turn the function on or off.

Step 9 of 9

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss