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Transfer content from another mobile phone

You can transfer content, such as contacts, messages, pictures and audio files from another mobile phone to your mobile phone.

Step 1 of 6

Find "From your old device"

You can transfer the contents of another mobile phone to your mobile phone when it's activated for the first time and after a factory reset. When this screen is displayed, your mobile phone is ready to transfer contents from another mobile phone.

Step 2 of 6

Find "From your old device"

Tap From your old device.

Step 3 of 6

Connect your mobile phone to another mobile phone

Connect your mobile phone to another mobile phone via data cable and, if required, the adaptor included.

If asked to, install Smart Switch on the other mobile phone and prepare it for transferring content.
Step 4 of 6

Transferring content from another mobile phone

Tap the required data types.

Step 5 of 6

Transferring content from another mobile phone

Tap TRANSFER.

Step 6 of 6

Transferring content from another mobile phone

Tap FINISH.

Swipe right for the next step

Tap anywhere to dismiss