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I can't install an app

If you can't install an app on your tablet, follow these instructions to solve the problem.
We found 4 possible solutions to your problem. Click Start guide to see the solutions.

If you want to use Google services (such as Gmail, Google Play and Picasa), you need to activate a Google account on your tablet. It's easy, but remember you need to set up your tablet for internet before you can use this function.

Step 1 of 10

Find "Google"

Slide your finger down the display starting from the top edge of your tablet.
Tap the settings icon.

Step 2 of 10

Find "Google"

Tap Accounts.

Step 3 of 10

Find "Google"

Tap Add account.

Step 4 of 10

Find "Google"

Tap Google.

Step 5 of 10

Activate Google account

To create a new account: Tap Or create a new account. Follow the instructions on the display to create a new account.

Tap Enter your email and key in the username for your Google account.

Step 6 of 10

Activate Google account

To create a new account: Tap Or create a new account. Follow the instructions on the display to create a new account.

Tap NEXT.

Step 7 of 10

Activate Google account

To create a new account: Tap Or create a new account. Follow the instructions on the display to create a new account.

Tap the field below "Password" and key in the password for your Google account.

Step 8 of 10

Activate Google account

To create a new account: Tap Or create a new account. Follow the instructions on the display to create a new account.

Tap NEXT.

Step 9 of 10

Activate Google account

To create a new account: Tap Or create a new account. Follow the instructions on the display to create a new account.

Tap ACCEPT.
Follow the instructions on the display to select settings for your Google account.

Step 10 of 10

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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