Device Help Samsung Galaxy Tab S 10.5 Apps and media
Samsung Galaxy Tab S 10.5

Samsung Galaxy Tab S 10.5

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I can't access the internet

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If you can't access the internet, follow these instructions to solve the problem.
We found 8 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
You're not connected to a Wi-Fi network
Your tablet hasn't been correctly set up for mobile internet
You're abroad and data roaming is turned off on your tablet
You've established a connection to a Wi-Fi network but you're not logged on
You've turned on manual network selection and are out of range of the selected network
Flight mode is turned on
Mobile data is turned off on your tablet
Wi-Fi isn't turned on on your tablet

Video guides

Issue: Slow WiFi on Android Issue: Slow Mobile Internet on Android Issue: Can't Use Mobile Data with Android Issue: Can't Connect to WiFi with Android Issue: Can't Make or Receive Calls with Android

Media guides

Clean up and speed up your smartphone Can't make or receive calls on your smartphone? Can't use mobile data on your smartphone? Can't connect to WiFi on your smartphone? Slow mobile internet on your smartphone? Slow WiFi connection on your smartphone? 3 Simple tips to keep your smartphones safe