Device Help Samsung Galaxy Tab S 10.5 Apps and media
Samsung Galaxy Tab S 10.5

Samsung Galaxy Tab S 10.5

View Device specs

Popular guides

Making a call with my tablet

Restarting my tablet

Using voice control (S Voice) on my tablet

Making a video call with my tablet

Ending active applications on my tablet

Search for topic or select one below

Getting started

Basic functions

Calls and voicemail

Messaging

Apps and media

Connectivity

I can't access the internet

Back to Apps and media
If you can't access the internet, follow these instructions to solve the problem.
We found 8 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
You're not connected to a Wi-Fi network
Your tablet hasn't been correctly set up for mobile internet
You're abroad and data roaming is turned off on your tablet
You've established a connection to a Wi-Fi network but you're not logged on
You've turned on manual network selection and are out of range of the selected network
Flight mode is turned on
Mobile data is turned off on your tablet
Wi-Fi isn't turned on on your tablet

Video guides

Issue: Slow WiFi on Android Issue: Slow Mobile Internet on Android Issue: Can't Use Mobile Data with Android Issue: Can't Connect to WiFi with Android Issue: Can't Make or Receive Calls with Android

Media guides

Clean up and speed up your smartphone Can't make or receive calls on your smartphone? Can't use mobile data on your smartphone? Can't connect to WiFi on your smartphone? Slow mobile internet on your smartphone? Slow WiFi connection on your smartphone? 3 Simple tips to keep your smartphones safe