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I can't use one of my apps

If you can't use apps, follow these instructions to solve the problem.
We found 7 possible solutions to your problem. Click Start guide to see the solutions.

Want to use your tablet's internet browser? It's easy, but remember you need to set up your tablet for internet before you can use this function.

Step 1 of 11

Find "Internet"

Tap the application icon.

Step 2 of 11

Find "Internet"

Tap Internet.

Step 3 of 11

Enter web address

Tap the address bar.

Step 4 of 11

Enter web address

Key in the address of the required website and tap Go.

Step 5 of 11

Add current website to your bookmarks

Tap the bookmarks icon.

Step 6 of 11

Add current website to your bookmarks

Tap Add.
Edit the name of the bookmark.

Step 7 of 11

Add current website to your bookmarks

Tap Save.

Step 8 of 11

Add current website to your bookmarks

Tap the Return key.

Step 9 of 11

Go to bookmark

Tap the bookmarks icon.

Step 10 of 11

Go to bookmark

Tap the required bookmark.

Step 11 of 11

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

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