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I can't turn on my tablet

If you can't turn on your tablet, follow these instructions to solve the problem.
We found 9 possible solutions to your problem. Click Start guide to see the solutions.

Follow these easy instructions to turn your tablet on and off. Remember, you need to insert your SIM into your tablet before you turn it on.

Step 1 of 5

Turn on your tablet

Tap On/Off until your tablet is turned on.

Step 2 of 5

Enter PIN

The PIN is used to protect your SIM from unauthorised use. If you enter an incorrect PIN three times in a row, your SIM will be blocked.

Key in your PIN and tap OK.
If your SIM is rejected:
Contact your service provider or the store where you bought your tablet.

Step 3 of 5

Turn off your tablet

Tap and hold On/Off.

Step 4 of 5

Turn off your tablet

Tap Power off.

Step 5 of 5

Turn off your tablet

Tap OK.

Swipe right for the next step

Tap anywhere to dismiss

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