Device Help Sony Xperia Z2 Apps and media
Sony Xperia Z2

Sony Xperia Z2

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Setting up my mobile phone for internet

Choosing a ringtone for my mobile phone

Turning vibration on my mobile phone on or off

Turning silent mode on my mobile phone on or off

Setting up my mobile phone for SMS

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I can't play music

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If you can't play music on your mobile phone, follow these instructions to solve the problem.
We found 4 possible solutions to your problem. Click Start guide to see the solutions.
Start guide
No audio files have been transferred to your mobile phone
Your headset isn't working
The music player doesn't support the file format
The audio file is damaged

Video guides

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