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Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Step 1 of 14

Find "Back up"

Tap the menu icon.

Step 2 of 14

Find "Back up"

Tap Tools.

Step 3 of 14

Find "Back up"

Tap Back up & restore.

Step 4 of 14

Find "Back up"

Tap Back up.

Step 5 of 14

Back up phone memory

Tap the drop down list below "WHERE TO STORE DATA".

Step 6 of 14

Back up phone memory

Tap SD card.

Step 7 of 14

Back up phone memory

Tap the box next to the following data types until the required data types have been selected:

Step 8 of 14

Back up phone memory

System apps data

Step 9 of 14

Back up phone memory

Media files

Step 10 of 14

Back up phone memory

Downloaded apps with data

Step 11 of 14

Back up phone memory

Tap Back up now.

Step 12 of 14

Back up phone memory

Tap Password.

Step 13 of 14

Back up phone memory

Key in the required access code and tap OK.

Step 14 of 14

Return to the home screen

Tap the home icon to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss

Video guides

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