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I can't use Wi-Fi

If you can't use Wi-Fi on your mobile phone, there may be several causes of the problem.
We found 5 possible solutions to your problem. Click Start guide to see the solutions.

Some Wi-Fi networks require you to log on via a website.

Open the internet browser on your mobile phone and try to load a website. The internet browser is directed to the start page of the Wi-Fi network. Follow the instructions on the screen to log on to the Wi-Fi network.