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I can't send and receive SMS

If you can't send and receive SMS, there may be several causes of the problem.
We found 3 possible solutions to your problem. Click Start guide to see the solutions.

An SMS is a text message which can be sent to other mobile phones. If you can't send and receive SMS as soon as you've inserted your SIM, you can set up your mobile phone for SMS manually.

Step 1 of 8

Open messages

Tap Messaging.

Step 2 of 8

Select recipient

Tap the new message icon.

Step 3 of 8

Select recipient

Tap To and key in the first letters of the recipient's name.

Step 4 of 8

Select recipient

Tap the required contact.

Step 5 of 8

Write text

Tap the text input field and write the text for your SMS.

Step 6 of 8

Send SMS

Tap the send icon when you've finished your SMS.

Step 7 of 8

Send SMS

Tap the required SIM.

Step 8 of 8

Return to the home screen

Tap the Home key to return to the home screen.

Swipe right for the next step

Tap anywhere to dismiss